Information you choose to provide
The enquiry form asks for your name, contact details, country of residence, indicative property budget and message. An optional telephone or WhatsApp number helps us contact you in the way you prefer. Please do not include identity documents or detailed financial records in this initial message.
Why we use your information
We use your enquiry details to respond, understand the assistance you are requesting and discuss the next steps. An initial enquiry does not create a credit agreement or guarantee approval. Further information about processing your application will be provided if you proceed.
Moving forward with an application
A mortgage application can require sharing relevant information with lenders and other necessary service providers. The information, purpose and applicable legal basis should be explained as the process develops. Personal information is retained as needed for the relevant purpose and applicable legal obligations.
Your rights and contact
You may request access, correction, deletion, restriction or portability of your personal information, or object to processing, where applicable. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. Contact care@maxfinance.pt. You may also raise a concern with the Portuguese data protection authority, CNPD, at www.cnpd.pt.
How you found us
When you send an enquiry, we also record the page used, referral source when available, and campaign parameters from the URL. These details help us identify the origin of the enquiry and understand which information led to the contact. They are stored with the enquiry; they are not advertising cookies.
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